Shipping & Delivery


Shipping & Delivery Policy


Last updated on Aug 14th 2024


For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 0-7 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Peace Honey is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 9832354865 or peacehoney.in@gmail.com


When will my order arrive?


Delivery time within West Bengal (approx 4-7 working days from the day of dispatch).


Delivery time to other areas (Approximately 7 – 10 working days from the date of dispatch).


Delivery time to metro cities (Approximately 4 – 5 working days from the day of dispatch).


Rest is delivered to India (Approximately 7 – 10 working days from the day of dispatch).


* However, orders may take a little longer than the estimated delivery date due to some issues with the courier partner, but this is an exception.


Through which courier can I receive my order?


If you order through COD (Cash on Delivery) then you can expect to receive it through Ekart, Delhivery, Ecom Express, FedEx and Expressbees.


If you order prepaid, you will get the product of ordering it through FedEx, Delhivery, Ekart, Ecom Express, Bluedart, DTDC, etc.


How do I check the status of my order?


Once your order has shipped to us, we will send you an email notification that will include a tracking number that you can use to check its status. Please allow 48 hours for tracking information to be available.


Exceptionally, if you have not received your order within 1 day of receiving your shipping confirmation email, please contact us at peacehoney.in@gmail.com  with your name and order number and we will do our best to assist you.


Do I have to pay any shipping charges?


No, you will not have to pay any additional shipping costs. Because we provide free shipping all over India.


Is cash delivery service available?


Yes, we have cash on delivery service available. COD (Cash on Delivery) charge of Rs.50 (*Please note that COD may not be applicable in all pin codes).


Why should I pay for COD (Cash on Delivery)?


Please understand that shipping charges and cash-on-delivery charges are two completely different things.


Peace Honey is ready to bear your shipping charges but if you want to avoid paying extra for cash on delivery please proceed to pay online via PhonePe, Google Pay, or use our online payment gateway ( instamojo).